All Systems Operational
Uptime over the past 90 days. View historical uptime.
Management Console ? Operational
90 days ago
99.99 % uptime
Today
Satori DAC AWS us-east-1 (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Satori DAC AWS us-west-2 (Oregon) Operational
90 days ago
100.0 % uptime
Today
Satori DAC AWS eu-central-1 (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
Satori DAC AWS eu-west-1 (Ireland) Operational
90 days ago
100.0 % uptime
Today
Satori DAC GCP eu-west2 (London) Operational
90 days ago
100.0 % uptime
Today
Satori DAC GCP us-east1 (S. Carolina) Operational
90 days ago
100.0 % uptime
Today
Satori DAC AWS ap-southeast-1 (Singapore) Operational
90 days ago
100.0 % uptime
Today
Satori DAC Azure eastus-2 (Virginia) Operational
90 days ago
100.0 % uptime
Today
Customer Hosted DAC Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Data Access Controller infrastructure change May 5, 2024 07:30-10:30 UTC
We will be performing a change to the networking configuration of the data access controller. No downtime, impact on functionality or performance degradation is expected.
Posted on Apr 18, 2024 - 11:52 UTC
Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024
Snowflake CSV Download Issue
Resolved - Dear Customers,

The issue regarding Snowflake CSV downloads has been successfully resolved. Our team has implemented a fix to address the difficulties of maintaining security features during CSV downloads.

To ensure a seamless experience and to avoid encountering this bug in the future, we highly recommend upgrading to build 1.2417.3. This version contains the necessary updates and enhancements to mitigate any similar issues.

Thank you for your patience and understanding throughout this process. If you have any more questions or concerns, please don't hesitate to contact our support team.
Apr 25, 11:10 UTC
Update - We are continuing to investigate this issue.
Apr 24, 12:43 UTC
Investigating - Dear Customers,

We are investigating an issue with CSV downloads from Snowflake, which are impacting both our SaaS and on-premises deployments.
While we work on fixing this issue, we recommend using the Snowflake query history page as an alternative method for downloading CSV files.

We apologize for any trouble this may cause and appreciate your patience as we work to resolve this issue as soon as possible.
Apr 24, 12:41 UTC
Apr 24, 2024
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

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