The issue has been resolved for Satori SaaS customers and customers who have upgraded to v1.2614.3 or v1.2613.4.
Posted Apr 01, 2026 - 08:21 UTC
Monitoring
A fix has been implemented for Satori SaaS customers with no reported impact on customer Snowflake accounts. Customers with customer-hosted DACs should deploy release v.1.2614.3 immediately to mitigate the issue.
Posted Apr 01, 2026 - 07:42 UTC
Identified
We have identified the root cause of the issue and are preparing a fix. Customers using customer-hosted DACs will receive a notification to upgrade their DACs shortly.
Posted Apr 01, 2026 - 05:06 UTC
Investigating
Our monitoring systems have detected an issue connecting to Snowfalke via the Satori proxy in some regions.
Posted Apr 01, 2026 - 04:40 UTC
This incident affected: Satori DAC AWS us-east-1 (N. Virginia), Satori DAC AWS us-west-2 (Oregon), Satori DAC AWS eu-central-1 (Frankfurt), Satori DAC AWS eu-west-1 (Ireland), and Satori DAC Azure eastus-2 (Virginia).